Condition Details

How We Grade Used Cellphones And Other Electronic Devices
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ACRONYM DEFINITIONS
FRP Factory Reset Protection – This is an account lock preventing a user from being able to use the phone.
Example: iCloud Lock, Samsung Reactivation Lock, Google Account Lock, McAfee.
DIGI Digitizer – The section of glass over the LCD that registers user input through capacitive touch.
IMEI International Mobile Equipment Identity – This is a unique number assigned to each device similar to that of a VIN number on a car.
CDMA Code Division Multiple Access – Type of network protocol typically used in the US with carriers such as Verizon and Sprint.
GSM Global System for Mobiles – Type of network protocol that is more globally excepted. AT&T and T-Mobile are carriers in the US that use this protocol.

Each device is powered on and initially checked for FRP lock and customer data. Devices are then further tested and divided into categories:
PGL, PFD, PFL, PBD, and PBL. Within each category there are also subcategories that will give you more insight into the product. Each category and subcategory is color coded and those colors are placed on our asset tags to ensure our devices have been graded and sorted properly.

CATEGORIES
PGL Powers on has a good LCD and good glass. Most units are fully functional but are not fully tested.
PFD Powers on has a good LCD with cracked glass. The touch screen still functions.
PFL Powers on, has good glass with an LCD that has minor faults such as small amounts of water damage, burn-in, minor backlight issues, or hotspots.
PBL Powers on and has a damaged LCD such as severe water damage, hotspots, LCD bleed, bad backlight or no display. The glass may or may not be intact.
PBD Powers on and has a good LCD but a portion or all of the digitizer does not work properly.
SUBCATEGORIES
IMEI We checked the IMEI on the phone and it is not able to be activated on its original carrier or is still under carrier financing or blocked for use with that carrier.
AL FRP is enabled on the device. In its current state, it cannot be activated by any carrier.
NB Device uses an external battery but does not have one included. It may or may not have a battery door.
ID Device has a fingerprint sensor that is not functioning properly.

PGL – Power on, Good LCD

This is our highest grade of product which receives the most extensive level of testing. PGL units have a fully functional screen. They are tested for good LCD, digitizer, cracked glass, image burn, color delamination, volume buttons, power buttons, and charge ports. Although we do not test for full functionality, the list above gives us a ratio of over 85% fully functional units.
Power on, Good LCD images of Wholesale Used Apple iPhone 6 and Samsung Galaxy S7 Smartphone phones
WHAT CONSTITUTES AN RMA FOR A PGL DEVICE?
  1. THE LCD IS BROKEN. FOR EXAMPLE:
    1. No display
    2. Bleed
    3. Severe burn-in
    4. Water damage
    5. Severe discoloration
    6. Multiple hot spots
    7. Cracked glass
    8. Non-responsive touch screen
  2. NO POWER, SOFTWARE ISSUE, OR FRP:
    1. The device does not turn on.
    2. Unit boot loops or never fully boots.
    3. The unit has FRP enabled where it was not indicated.
WHAT DOES NOT CONSTITUTE AN RMA FOR A PGL DEVICE?
  1. COSMETICS. FOR EXAMPLE:
    1. Unit housing with a minor crack. Units with minor imperfections or cracks are considered good.
    2. Unit housing with a minor bend. Units with a slight bend are considered good. We will not send out units with severe cracks, bends, or units where a crack or bend affects functionality.
    3. A minor burn-in only noticeable on a white screen. A slight burn-in defect will be considered PGL.
    4. An LCD with two or less hot spots.
    5. Minor discoloration or light shadowing only visible on a white screen.
    6. Pitting to the exterior corners of the glass.
    7. Cracks or missing glass on the back housing of the phone.
    8. Crack to the camera plastic cover on the back.
    9. Cosmetic wear to the buttons. All units will contain buttons but will vary in the cosmetics.
    10. Custom ROM’s, firmware, jailbroken or rooted devices.
    11. Devices that have a bad ESN/IMEI unless sold as verified good.

PFD – Power on, Functional DIGI

PFD product powers on with a good LCD. The glass is either cracked or has delamination or air pockets between the glass and LCD. Some units may also have very light image burn. We do not test other functionality although most devices only need the glass replaced.
Power on, Functional Digi images of Wholesale Used Apple iPhone 5S and Samsung Galaxy S6 Smartphone phones
WHAT CONSTITUTES AN RMA FOR A PFD DEVICE?
  1. THE LCD IS BROKEN. FOR EXAMPLE:
    1. No display
    2. Bleed
    3. Severe burn-in
    4. Water damage
    5. Severe discoloration
    6. Multiple hot spots
    7. Non-responsive touch screen
  2. NO POWER, SOFTWARE ISSUE, OR FRP:
    1. The device does not turn on.
    2. Unit boot loops or never fully boots.
    3. The unit has FRP enabled where it was not indicated.
WHAT DOES NOT CONSTITUTE AN RMA FOR A PFD DEVICE?
  1. COSMETICS. FOR EXAMPLE:
    1. Unit housing with a minor crack. Units with minor imperfections or cracks are considered good.
    2. Unit housing with a minor bend. Units with a slight bend are considered good. We will not send out units with severe cracks, bends, or units where a crack or bend affects functionality.
    3. A minor burn-in only noticeable on a white screen. A slight burn-in defect will be considered PGL.
    4. An LCD with two or less hot spots.
    5. Minor discoloration or light shadowing only visible on a white screen.
    6. Cracks or missing glass on the back housing of the phone.
    7. Crack to the camera plastic cover on the back.
    8. Cosmetic wear to the buttons. All units will contain buttons but will vary in the cosmetics.
    9. Custom ROM’s, firmware, jailbroken or rooted devices.
    10. Devices that have a bad ESN/IMEI unless sold as verified good.

PFL – Power on, Flawed LCD

PFL product powers on with an LCD that has either image burn-in, or hot spots on a white screen. The glass is not cracked or delaminating. We do not test other functionality although most will have full functionality.
Power on, Flawed LCD images of Wholesale Used Samsung Galaxy note 5 and Samsung Galaxy S6 Smartphone phones
WHAT CONSTITUTES AN RMA FOR A PFL DEVICE?
  1. THE LCD IS BROKEN. FOR EXAMPLE:
    1. No display
    2. Bleed
    3. Cracked glass
    4. Severe discoloration
    5. Non-responsive touch screen
  2. NO POWER, SOFTWARE ISSUE, OR FRP:
    1. The device does not turn on.
    2. Unit boot loops or never fully boots.
    3. The unit has FRP enabled where it was not indicated.
WHAT DOES NOT CONSTITUTE AN RMA FOR A PFL DEVICE?
  1. COSMETICS. FOR EXAMPLE:
    1. Unit housing with a minor crack. Units with minor imperfections or cracks are considered good.
    2. Unit housing with a minor bend. Units with a slight bend are considered good. We will not send out units with severe cracks, bends, or units where a crack or bend affects functionality.
    3. Burn-in
    4. An LCD with two or less hot spots.
    5. Minor discoloration or light shadowing only visible on a white screen.
    6. Cracks or missing glass on the back housing of the phone.
    7. Crack to the camera plastic cover on the back.
    8. Cosmetic wear to the buttons. All units will contain buttons but will vary in the cosmetics.
    9. Custom ROM’s, firmware, jailbroken or rooted devices.
    10. Devices that have a bad ESN/IMEI unless sold as verified good.

PBL – Power on, Bad LCD

PBL product has either a broken LCD with no display or has what we call a “double whammy”. This is a device with broken or delaminating glass and image burn. In most cases the LCD is still visible but because it fails in 2 categories we consider it to be a PBL unit.
Power on, Bad LCD images of Wholesale Used Samsung Galaxy S4, HTC One M7, and HTC One M8 Smartphone phones
WHAT CONSTITUTES AN RMA FOR A PBL DEVICE?
  1. NO POWER, SOFTWARE ISSUE, OR FRP:
    1. The device does not turn on.
    2. Unit boot loops or never fully boots.
    3. The unit has FRP enabled where it was not indicated.
WHAT DOES NOT CONSTITUTE AN RMA FOR A PBL DEVICE?
  1. COSMETICS. FOR EXAMPLE:
    1. Unit housing with a minor crack. Units with minor imperfections or cracks are considered good.
    2. Unit housing with a minor bend. Units with a slight bend are considered good. We will not send out units with severe cracks, bends, or units where a crack or bend affects functionality.
    3. Cracks or missing glass on the back housing of the phone.
    4. Crack to the camera plastic cover on the back.
    5. Cosmetic wear to the buttons. All units will contain buttons but will vary in the cosmetics.
    6. Custom ROM’s, firmware, jailbroken or rooted devices.
    7. Devices that have a bad ESN/IMEI unless sold as verified good.

PBD – Power on, Bad DIGI

PBD product powers on with a visibly good LCD. The digitizer either has no function or partial function. Glass may or may not be cracked or delaminating.
Power on, Bad Digi (Digitizer) images of Wholesale Used Samsung Galaxy S5 Smartphone phones
WHAT CONSTITUTES AN RMA FOR A PBD DEVICE?
  1. THE LCD IS BROKEN. FOR EXAMPLE:
    1. No display
    2. Bleed
    3. Sever Burn-in
    4. Water damage
    5. Severe discoloration
    6. Multiple hotspots
  2. NO POWER, SOFTWARE ISSUE, OR FRP:
    1. The device does not turn on.
    2. Unit boot loops or never fully boots.
    3. The unit has FRP enabled where it was not indicated.
WHAT DOES NOT CONSTITUTE AN RMA FOR A PBD DEVICE?
  1. COSMETICS. FOR EXAMPLE:
    1. Unit housing with a minor crack. Units with minor imperfections or cracks are considered good.
    2. Unit housing with a minor bend. Units with a slight bend are considered good. We will not send out units with severe cracks, bends, or units where a crack or bend affects functionality.
    3. Cracks or missing glass on the back housing of the phone.
    4. Crack to the camera plastic cover on the back.
    5. Cosmetic wear to the buttons. All units will contain buttons but will vary in the cosmetics.
    6. Custom ROM’s, firmware, jailbroken or rooted devices.
    7. Devices that have a bad ESN/IMEI unless sold as verified good.

MACALEGIN ELECTRONICS RETURN POLICY

Discrepancies

  1. Condition Discrepancy - Items received in a condition that differs from the condition they were sold are subject to either a partial credit, return, or repair. Warranty period is 5 days from the receipt of goods.
  2. Model Discrepancy - Items received that are not the stated purchased model are subject to either a partial credit, return, or repair. Warranty period is 5 days from the receipt of goods.
  3. Our return policy does not allow for items to be returned due to buyer remorse. All items are sold as stated and will only be eligible for return as stated in both the condition and model discrepancy.

Process

  1. Notification - Customer agrees to notify Macalegin Electronics of any discrepancies within 2 days of receipt. Customer agrees to provide serial numbers of any phones in question. Customer agrees to provide pictures as requested.
  2. Credit/Return/Repair - Macalegin Electronics reserves the right to handle a discrepancy with either a return for credit, return for repair, or administering a partial credit to offset the discrepancy. Each situation will be handled on a case by case basis between the customer and Macalegin Electronics.
  3. Time - Macalegin Electronics will administer credits in the following time frame:
    1. Partial Credit - If a partial credit is awarded Macalegin will post the credit to the customers balance sheet within 24 hours.
    2. Return - Macalegin Electronics reserves the right to test and confirm the discrepancy as stated by the customer within a period of 5 business days. Upon confirmation Macalegin Electronics with post a credit for the returned items within 2 business days of confirmation. Items that are not found to fall within the return policy will be returned to the customer.
    3. Repair - Macalegin Electronics reserves the right to test and confirm the discrepancy as stated by the customer within a period of 5 business days. Upon confirmation Macalegin Electronics will begin the repair process on the devices. All repaired items will be returned to the customer at no cost. Items that are deemed to be unfixable will be fully credited to the customers account within 2 business days of final confirmation.